Customer Service & Logistic Assistant (fixed term contract - 60%).

  • Lugano, Ticino
  • veröffentlicht vor 3 Tagen
  • läuft am 29. Oktober 2024 ab
bewerben

Job Details

zusammenfassung.

  • Branche
    Bank
  • Kontakt
    Francesca Albini
  • Referenznummer
    201727-17

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Job Details

For a well-known company client we are looking for a 1 year fixed-term Customer Service and Logistic Assistant (part-time 60%).

Responsibilities:

  • Create sales orders based on customer requests and coordinate dispatch and transportation.
  • Manage the execution of import/export activities, including the creation and coordination of shipping documentation and invoices (PFIs and final invoices).
  • Handle customer claims while ensuring a high service level that exceeds customer expectations.

For a well-known company client we are looking for a 1 year fixed-term Customer Service and Logistic Assistant (part-time 60%).

Responsibilities:

  • Create sales orders based on customer requests and coordinate dispatch and transportation.
  • Manage the execution of import/export activities, including the creation and coordination of shipping documentation and invoices (PFIs and final invoices).
  • Handle customer claims while ensuring a high service level that exceeds customer expectations.

  • Qualifikationen

    • At least 2 years of experience in the role (Incoterms, export & shipping documents, letters of credit).
    • Familiarity with local regulations regarding customs and transportation
    • Proficiency in MS Office (Excel, PowerPoint, Word);
    • Experience with SAP
    • Excellent communication skills, a positive attitude, and a proactive, team-oriented approach.
    • Fluency in both English and Italian is essential;

    Starting date: November

    If in line and interested in the role, we will be glad to evaluate your application.

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Francesca Albini

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